Small Business Support in Chicago’s South Side

A Smarter Approach to Small Business Growth

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Growing a business on Chicago’s South Side requires practical support, local insight, and a trusted partner who understands the challenges entrepreneurs face. Our programs help business owners in Chatham, Greater Grand Crossing, Avalon Park, and Auburn Gresham strengthen operations, improve profitability, and build long-term success. We combine hands-on coaching with real-world expertise, including specialized programs for restaurants and caterers through FoodLab Chicago. Whether you’re starting up or scaling your next stage of growth, we’re here to help you move forward with clarity and confidence.


One-on-One Business Coaching

We provide personalized coaching focused on operations, strategy, and sustainable growth. Entrepreneurs receive guidance tailored to their specific industry and business stage.

Training Workshops & Technical Assistance

Our workshops cover marketing, financial management, menu engineering, and customer experience development. We also offer technical assistance for licensing, compliance, and city programs.

FoodLab Chicago (Culinary Accelerator)

This program supports restaurants, caterers, and food start-ups with coaching, scientific KPIs, profitability tools, and industry-standard training. More than 100 culinary businesses have strengthened their operations through FoodLab Chicago.

Startup Support & Business Planning

We help emerging entrepreneurs develop business plans, refine their offerings, and build a foundation for long-term success. Our team guides you through early-stage decisions that set you up for growth.

Access to Capital

Preparation

We assist business owners in preparing for loans, grants, and city funding programs. This includes application readiness, financial documentation review, and connections to resources like NOF and SBIF.


How It Works

We make the process simple and supportive so entrepreneurs can focus on what matters most — running their business. Here’s what to expect when you work with us.

1. Initial Conversation

We discuss your goals, challenges, and business stage to identify the right services for your needs.

2. Assessment & Goal Setting

You receive a structured plan covering operations, marketing, financial readiness, or culinary-specific improvements.

3. Hands-On Coaching

Our team delivers ongoing one-on-one support, technical assistance, and FoodLab Chicago coaching for food businesses.

4. Growth & Scaling Support

We help connect you with partners, customers, and opportunities to support long-term success.

5. Long-Term Follow-Up

Your progress continues with check-ins, additional workshops, and access to new resources as your business grows.


Common Questions About Small Business Support

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  • What types of businesses do you support?

    We work with entrepreneurs across many industries, including restaurants, caterers, retail shops, service businesses, and early-stage startups. Our approach adapts to the unique needs of each business and its growth stage.

  • Is there a cost to participate in these programs?

    Most services are free or low-cost thanks to community partnerships and philanthropic support. We aim to eliminate barriers so small businesses can access high-quality guidance without financial strain.

  • What makes FoodLab Chicago different from other business programs?

    FoodLab Chicago specializes in culinary operations, offering scientific KPIs, profitability tools, and industry-focused coaching. It has supported more than 100 food entrepreneurs with measurable results.

  • Can you help me apply for grants or loans?

    Yes. We assist with preparing applications, improving financial readiness, and navigating programs like the Neighborhood Opportunity Fund, SBIF, and other local opportunities.

  • Do I need to be located in Greater Chatham to participate?

    We primarily serve businesses in Chatham, Greater Grand Crossing, Avalon Park, and Auburn Gresham, but we welcome inquiries from across the South Side. Our goal is to support the broader economic ecosystem through collaboration.


Explore Related Services

Retail & Corridor Development

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Access to

Capital

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Housing & Neighborhoods (for Live/Work Entrepreneurs)

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In the News

We’re proud to support a community full of energy, creativity, and connection. Explore how our work is making an impact—and how others are sharing that story—in recent articles and press features.

By duda June 30, 2025
Franklin Street is an iconic Chapel Hill landmark — during the school year, students can be seen enjoying an after-class snack, studying at coffee shops or buying UNC merchandise. Visitors, town residents and students dine, shop and work alongside each other. It is a bustling hub of UNC community life. However, due to decreased patronage during the COVID-19 pandemic, some storefronts on Franklin Street have closed their doors permanently, and the effects are still being felt to this day — for instance, Linda’s Bar & Grill, a staple to the Chapel Hill community, closed this January citing loss of revenue and problems with staffing. Despite this, new developments are coming to Franklin Street. Two storefronts at the intersection of Franklin and Columbia streets, — which previously housedMidici and Seafood Destiny Express — will soon have new life. “Those spaces were empty for quite a long time. And I know everybody in our town was hoping that somebody would come along and fill those spaces,” Jeri Lynn Schulke, executive director for Chapel Hill Downtown Partnership, said. “So thankfully, we saw Raising Cane’s come in last year, and with the two other corners being full, it just gives a lot of vibrancy to downtown that was missing with those empty storefronts.” Starbucks, currently located next to Raising Cane’s, will be moving into a larger space across the street to accommodate more patrons. Raising Cane’s purchased the whole building including the retail space Starbucks currently occupies, and what comes next for that space is still to be announced. Playa Bowls, an acai bowl chain based out of New Jersey, will open next to Starbucks' new location later this summer. Playa Bowls will serve a variety of smoothies, acai bowls and drinks inspired by the founder's travels while surfing. Pulp Juice & Smoothie Bar will move into what was previously Seafood Destiny. Dame’s Chicken and Waffles, which closed earlier this year, will be replaced by Voodoo Wings. In May, Cosmic Cantina moved from its location on 128 E. Franklin St. to 118 E. Franklin St. to expand services and make way for developments related to UNC’s Campus Master Plan. “The biggest change is that we're a storefront. Now we're not so much a hole in the wall,” Yeshua Sanchez, manager of Cosmic Cantina, said. The business is now located on the street — attracting more foot traffic — and is decorated with tiles and memorabilia celebrating Chapel Hill. While the new location may be different aesthetically, the menu remains the same, with the addition of a liquor license and a pressed juice bar. "There's a lot of energy that has been put forward both by the Town and the University in trying to bring more workers to downtown and more people working downtown," Schulke said. Michele Phipps, a junior at UNC, said she wishes that there was somewhere students could sit down and chat without having to pay for food or coffee, or places centered around activities rather than dining. “We have the on-campus spots, but it’s difficult to ask people that don’t specifically go to UNC to meet you at UNC places,” she said. “If you have a lot of friends or family outside of it, it’s annoying.” Schulke said that having more places where people work and people live is going to be beneficial to downtown, including for non-student, year-round residents outside of those associated with UNC.  “[For] so long, we have been a nine-month economy just really focusing on students. So much of the livelihood of downtown businesses has been reliant on students. When they go away for the summer — or the vast majority do — some businesses really struggled through that,” Schulke said. “So changing our economy to one downtown that can be sustained year-round, is really the right move that the town is making.”
By duda June 30, 2025
Franklin Street is an iconic Chapel Hill landmark — during the school year, students can be seen enjoying an after-class snack, studying at coffee shops or buying UNC merchandise. Visitors, town residents and students dine, shop and work alongside each other. It is a bustling hub of UNC community life. However, due to decreased patronage during the COVID-19 pandemic, some storefronts on Franklin Street have closed their doors permanently, and the effects are still being felt to this day — for instance, Linda’s Bar & Grill, a staple to the Chapel Hill community, closed this January citing loss of revenue and problems with staffing. Despite this, new developments are coming to Franklin Street. Two storefronts at the intersection of Franklin and Columbia streets, — which previously housedMidici and Seafood Destiny Express — will soon have new life. “Those spaces were empty for quite a long time. And I know everybody in our town was hoping that somebody would come along and fill those spaces,” Jeri Lynn Schulke, executive director for Chapel Hill Downtown Partnership, said. “So thankfully, we saw Raising Cane’s come in last year, and with the two other corners being full, it just gives a lot of vibrancy to downtown that was missing with those empty storefronts.” Starbucks, currently located next to Raising Cane’s, will be moving into a larger space across the street to accommodate more patrons. Raising Cane’s purchased the whole building including the retail space Starbucks currently occupies, and what comes next for that space is still to be announced. Playa Bowls, an acai bowl chain based out of New Jersey, will open next to Starbucks' new location later this summer. Playa Bowls will serve a variety of smoothies, acai bowls and drinks inspired by the founder's travels while surfing. Pulp Juice & Smoothie Bar will move into what was previously Seafood Destiny. Dame’s Chicken and Waffles, which closed earlier this year, will be replaced by Voodoo Wings. In May, Cosmic Cantina moved from its location on 128 E. Franklin St. to 118 E. Franklin St. to expand services and make way for developments related to UNC’s Campus Master Plan. “The biggest change is that we're a storefront. Now we're not so much a hole in the wall,” Yeshua Sanchez, manager of Cosmic Cantina, said. The business is now located on the street — attracting more foot traffic — and is decorated with tiles and memorabilia celebrating Chapel Hill. While the new location may be different aesthetically, the menu remains the same, with the addition of a liquor license and a pressed juice bar. "There's a lot of energy that has been put forward both by the Town and the University in trying to bring more workers to downtown and more people working downtown," Schulke said. Michele Phipps, a junior at UNC, said she wishes that there was somewhere students could sit down and chat without having to pay for food or coffee, or places centered around activities rather than dining. “We have the on-campus spots, but it’s difficult to ask people that don’t specifically go to UNC to meet you at UNC places,” she said. “If you have a lot of friends or family outside of it, it’s annoying.” Schulke said that having more places where people work and people live is going to be beneficial to downtown, including for non-student, year-round residents outside of those associated with UNC.  “[For] so long, we have been a nine-month economy just really focusing on students. So much of the livelihood of downtown businesses has been reliant on students. When they go away for the summer — or the vast majority do — some businesses really struggled through that,” Schulke said. “So changing our economy to one downtown that can be sustained year-round, is really the right move that the town is making.”